This page informs you of our policy regarding the collection, use and sharing of personal information when you use our software.
We will not use or share your information with anyone except the situations described in this Privacy Policy.
We use your personal information to provide and improve our products. By using this software, you agree to the activities of collecting and using information in accordance with our policies. Unless otherwise stated in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
1. Personal Information Collection
We may collect, store and use the following types of personal information:
- Information about your computer, phone accessing and using the game (including IP address, geographical location, browser type and version, operating system, referring source, access time visits, page views and game navigation paths);
- Information that you provide us when registering our game (including your email address);
- Information that you provide us with to subscribe to email and/or newsletter notifications (including your name and email address);
Collection of information
Personal Data Collected Directly from You
Gahu Studio processes your personal data in order to provide the Services by downloading, accessing and/or playing our games or using our other Services. Most of this data comes directly from you. We collect the following information you provide in connection with our Services:
• Information collected via our customer support channels: when you interact with us via our customer support provider, we ask you to provide your username and email, and any information you choose to provide to allow us to assist you like Game ID, team/club name, device brand and model, advertising ID, transaction records or device language.
• Information you provide when using the Games: when you play the Games, we may ask you to choose a username.
• Feedback and ratings you provide relating to our Services. We use this data to provide our games and Services to you, including optimizing our Services, customization of in-game offers and verifying purchases. We may also use it for the other purposes set out in this Privacy Policy.
Information we collect automatically through the Services
We collect several different types of information for various purposes to provide and improve our Service to you, including:
• Log Information: We log information about your use of the Services, including the type of device you use, the features you use, access times and your location based on your Internet Protocol (IP).
• Device Information: We collect information about the device you use to access the Services, including information about the device manufacture, device model, device's OS, time zone of device, language of device.
• Device identifiers: We collect online identifiers of the device you use to access the Services, including IDFA, Google Ads ID, Google Play Account ID.
• Usage Information: We collect information relating to your use of the Services, including your game progress, scores, achievements and interactions with other players.
• Consumption information: We collect information about your consumption habits relating to your use of the Services, including which purchases you make with both virtual and real currencies and the reception of virtual goods in-game.
Information we collect from third-parties
If you log into the Services using a third-party site or platform such as Apple Game Center and Google Sign-In, we access information about you from that site or platform, such as your screen name, profile information and friend lists, in accordance with the authorization procedures determined by such third-party site or platform provided that you have given the third-party site in question such consent.
You can learn more about how such third-party sites or platforms process your personal data in the relevant privacy policy:
• Game Center: https://www.apple.com/legal/internet-services/itunes/gamecenter
• Google Play Games: https://policies.google.com/privacy
If you log into the Services using a third-party site or platform, you represent and warrant that your access and use of such features in connection with the Services will comply with the applicable terms and policies of such site or platform; and that you are over the minimum age limit that is prescribed for such third-party site or platform by the legislation in the individual jurisdictions.
2. Data log file collection
To make our application more attractive, we must collect data log files about your application usage. But don't worry, personal data is d-none/deleted in the app before we receive it and we associate it with an ID that cannot be traced back to you.
The application may automatically send anonymous and obfuscated data log files to us containing details about your use of application (e.g. data log files containing chat history, where such history cannot be attributed to any individual; and any personal details that you provide to us voluntarily (e.g. personal name, address, phone number, location, etc) are d-none/removed in the app before being sent to us). Data log files from you will be assigned an ID that cannot be traced back to your device and your device identifier will be immediately removed from our systems. These data log files are used for the sole purpose of analyzing, developing and improving specific functions in the application with the goal of making the app more attractive to users. Data log files will not be disclosed to third parties. By downloading and using this software, you agree to the activities of collecting and using information in accordance with our policy.
3. Your Rights
a. You may ask us to provide you with any personal information we hold about you; The provision of such information will depend on:
- Provide appropriate proof of your identity (for this purpose, we usually accept a copy of your passport authenticated by an attorney or bank and the original of a utility bill displaying your current address).
b. You can access your personal information and modify it if it is incorrect or delete that information.
c. We may retain the personal information you request to the extent permitted by law.
d. You can ask us not to process your personal information for marketing purposes.
e. In fact, you will usually agree in advance to the use of your personal information for marketing purposes, ortherwise, we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
4. Obey the law
We will disclose your personal information when being required by law or if we believe such action is necessary to comply with the law and reasonable requests by law enforcement or to protect the security or integrity of our services.
5. Security
The security of your personal information is important to us. We strive to maintain reasonable, commercially appropriate security practices and procedures at all times and consistent with the nature of the information we store, in order to protect it from access, destruction, use, modification or disclosure.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of the Personal Information we collect from you.
We will take reasonable technical and organizational measures to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our server securely (password protected and firewalled).
All electronic financial transactions made through our game will be protected by encryption technology.
You accept that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password used to access our game confidential; We will not ask you to provide your password (except when you log into our game).
6. Contact
If you have any feedback, please contact:
Email: [email protected]
Support feedback for the game:
Classic Pet Connect: [email protected]
Control Master - Animal Crowd: [email protected]
Rush Hour - Crossing Game: [email protected]